Frequently Asked Questions
We answer your questions about our services and AI solutions
NexUP is a digital agency that builds custom web projects from scratch. No templates, no generic frameworks. Each project is designed and developed uniquely, with a team of 19 specialists and your approval at every critical phase.
We build your online presence from scratch: websites, stores, admin panels, AI automations, and more. Everything designed for your business, not someone else's. No templates, no copies, no shortcuts.
We analyze your project, define the requirements, present you with a detailed SPEC, and only start when you approve it. No commitment and no hidden costs.
It depends on complexity. An informative website can be ready in 1-2 weeks. A project with an admin panel and integrations can take 3-4 weeks. We give you an accurate estimate during the analysis phase.
Yes. We offer maintenance plans from €49/month that include hosting, SSL, backups, updates, and support. Your project stays alive after delivery.
One-time payment for the project. No subscriptions or commitments. Maintenance is optional and billed monthly, no commitment, cancel anytime.
SSL included, data encryption, GDPR compliance, periodic backups, and secure servers. Each project is audited before delivery.
Yes, with no penalty. Just let us know and we'll cancel. The project remains yours, you just stop receiving updates and support.
No. Each project is designed and developed from scratch. We don't use ThemeForest templates, WordPress themes, or generic frameworks. Your project has its own architecture, design, and code. It's 100% unique.
Our process includes an analysis phase where we gather all your requirements. Then we present you with a complete SPEC describing exactly what we will build. We don't proceed without your approval. If something doesn't fit, we fix it before moving forward.
Everything. The design, functionality, structure, copy, colors, integrations. Each project is unique because it's built from scratch to your specifications. Customization isn't an extra — it's the core of how we work.